Calls to 844-335-0814 are answered 24/7. Our service desk will try to connect you with an independent local electrician who is available for emergency work at that hour.
Do this first in an electrical emergency
- If there is smoke, flames or sparking, get everyone out and call 911
- If it is safe to reach, switch off the affected breaker or the main breaker
- Stay away from downed lines and anything touching them
- Keep water away from electrical equipment and panels
- Then call 844-335-0814 for an electrician
Situations that call for an urgent repair
- An outlet, switch or plug that sparks, smokes or melts
- A burning plastic smell with no obvious source
- A panel or breaker that is hot to the touch or buzzing loudly
- Water leaking into a panel, fixture or outlet
- Loss of power to medical equipment, refrigeration or a business
- Exposed wiring after an accident or storm
What happens when you call after hours
- A person at our service desk answers and asks what is happening and where.
- We try to connect you with an independent electrician who can respond at that time.
- The electrician confirms the situation, discusses arrival and explains emergency pricing before coming out.
- On site, the hazard is made safe first, then the repair is completed or scheduled.
- You get an explanation of what failed and any follow up work needed.
Making the hazard safe comes before the full repair
In an emergency, the first job is to remove the danger, which might mean isolating a circuit or disconnecting damaged equipment. A permanent repair sometimes needs parts, a permit or utility involvement, so it may be completed on a later visit.
Ask the electrician to explain what was done and what still needs to happen before the affected area is used again.
Information that speeds up an emergency call
In an emergency, a few clear details help the service desk connect you with the right electrician quickly. Tell us the town and nearest cross street, what you see, hear or smell, whether power is off to part or all of the property, and whether anyone has been hurt.
If the problem involves a business, mention any equipment that must be restored first, such as refrigeration, security systems or medical devices.
Keep your phone nearby after calling so the electrician can reach you to confirm details.
Questions about Emergency Electrical Repairs
Do you really answer at night and on weekends?
Yes. Calls to 844-335-0814 are answered 24/7 by our service desk, which connects you with an available independent electrician.
Is emergency electrical work more expensive?
After hours work is often priced differently. The electrician you are connected with should explain their pricing before they come out.